Every guest, looked after. Even when you're closed.
Hannah answers the phone, books the table, and looks after every guest. Even the calls you'd never have got to.
Everything your restaurant runs on, in one place.
Not a phone line bolted on. One platform that answers, books, remembers, and brings guests back, all on your existing number.
We follow the heartbeat of your restaurant.
Before you openThe phones are handled before the doors open.
Calls answered, tables confirmed, tomorrow's bookings already in the diary. Your team walks in to a clean board, not a backlog of voicemails.
When you're busyThe room is full and the phone still rings.
We answer every time: the booking, the allergy and menu questions, the spam call filtered out, the no-show chased and confirmed. Your floor staff never leave the guests in front of them.
When you're closedYou're closed. The calls aren't.
The dark Monday, the early Sunday finish, the enquiry that lands while your doors are shut. Large-party requests, cancellations and new bookings all answered and confirmed, so you reopen to a fuller diary, not a backlog.
What answering every call is worth.
Illustrative figures based on industry averages for independent UK restaurants (missed-call, no-show, and repeat-guest data). Your numbers depend on your covers and how many calls you miss today.
The moments you'd have missed.
- The missed call
The call you'd have missed.
The one that comes when you can't pick up. Hannah answers, books the table, and it's in your diary before you'd have called back.
- Every regular
Remembered, every time.
The usual table, the anniversary, the allergy. Every returning guest is welcomed like you never forgot.
- Your day off
You come back to a fuller diary.
The bookings and large parties that landed while you were closed, all handled, so your morning back is a full diary, not a backlog.
The guest who comes back is the one you can't afford to miss.
A great restaurant runs on relationships. The regular who books the same table, the couple celebrating again, the party that found you on a Friday night. Each returning guest costs less to win and brings others with them.
But most of those relationships start with a phone call nobody had time to answer. A booking missed at 9pm is a guest who tried you once and quietly gave up.
We answer every one. Every call, message and booking becomes part of one shared memory for your restaurant, so the returning guest is remembered and the next visit feels personal.
Questions, answered.
Is this a reservation system I have to switch to?
No. Hannah works with the booking system you already use. She answers the phone, takes the reservation, and drops it straight into your diary, so you keep your current setup and just stop missing calls.
What about the calls you can't get to?
They get answered. Mid-service, before you open, on the days you're closed, Hannah picks up every time and takes the booking, the menu question, the cancellation. No voicemail, no missed revenue.
Will guests know they are talking to AI?
Most just feel looked after. At one of our pilot restaurants a guest rang, placed her order, and only learned afterwards from the manager that she had not spoken to a person. Hannah is warm, natural and to the point, and the moment someone needs a real person she hands the call straight to your team.
How does she learn our restaurant?
We set her up with your menu, tables, hours and tone during onboarding. Every call after that sharpens her memory of your restaurant, your regulars, and their usual.
How quickly can we get started?
Most restaurants are live within a week. We import your details, soak-test Hannah in a sandbox, then point your number at her once you're happy.
Turn every reservation into a regular.
From the first booking to the table they always come back to. Book 15 minutes with the founder and see how Hannah keeps your guests coming back.